Thank you for choosing Sohotots (sohotots.co.za) for your children’s products. We are committed to providing you with a seamless and enjoyable shopping experience. Please take a moment to review our Shipping Policy below.
Shipping Options
We offer two convenient shipping options for our customers:
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Flat Rate Nationwide Door-to-Door Shipping – R100: Enjoy the convenience of having your order delivered directly to your doorstep anywhere in South Africa. We offer a flat rate shipping fee of R100 for all orders.
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Pickup Option: If you prefer to collect your order in person, you can choose the pickup option during checkout. Once your order has been marked as complete, you will receive an email containing the pickup address. Please ensure you bring a copy of your order confirmation and a valid ID when collecting your items.
Order Processing
We strive to process and ship orders as quickly as possible. Items will be delivered within 5-10 working days. Once your order has been dispatched, you will receive a shipping confirmation email with tracking information.
Estimated Delivery Times
3-5 Working Days
Shipping Notifications
You will receive email notifications at various stages of the shipping process, including order confirmation, order completion, and shipping confirmation. If you have any questions about the status of your order, please contact our customer support team at sales@sohotots.co.za.
International Shipping
At this time, we only offer shipping within South Africa. We do not offer international shipping.
Contact Us
If you have any questions or concerns regarding our Shipping Policy, please feel free to contact our customer support team at sales@sohotots.co.za. We are here to assist you and provide the best possible service.
Please note that this policy is subject to change without notice. We recommend reviewing our policies periodically for any updates.
Thank you for choosing Sohotots for your children’s products!